How can we help?

Browse our frequently asked questions below, or reach out to our team directly if you have a specific issue.

Do I need an internet connection to use your apps?

No. All of our applications (both Android and Windows) are designed to be "Offline-First". You only need an internet connection to download them initially or verify your store license. All data processing happens locally on your device hardware.

Do you collect my personal data or documents?

Absolutely not. We do not integrate analytics tracking, crash reporting telemetry, or cloud-syncing into our core document logic. Your PDFs, invoices, and manuscripts remain exclusively on your hard drive.

Are there any recurring monthly subscriptions?

No. We believe in the classic software model. You purchase the application through the official Microsoft or Google Play stores, and it is yours to keep. There are no hidden SaaS fees or artificial limits.

How do I request a feature or report a bug?

We love hearing from our users! Please use the contact form below to send us direct feedback. We actively maintain and update all of our applications based on user requests.

Still need help?

Our engineering team is ready to assist you.

Contact Support